Website Privacy Policy
Gracefully Redefine You
Last updated: 25 April 2023
YOUR PRIVACY
At Gracefully Redefine You, natashacourses.com (the “Business”), we are committed to protecting your privacy as a customer and an online visitor to our website and the services provided therein (the “Site”). We use the information we collect about you to maximize the services that we provide to you. “Personal information” is information we hold which is identifiable as being about you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). Please read our privacy policy below carefully.
A copy of a Privacy Policy for Management of Personal Information relevant to clients information collected for purpose of psychological service is found here. Please note that this is separate to our Website Privacy Policy.
Please also review the Terms of Use at www.natashacourses.com which also govern use of this Site.
INFORMATION WE COLLECT FROM YOU
In the course of your visits to our website or use of our services, we may obtain the following information about you: name, Business name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, support queries, and social media handles (together ‘Personal Data’).
Additionally, we may also collect any other information you provide while interacting with us including your health background, health records and other health data.
The Site’s various mailing lists, downloads, special offers, contests, registration forms, and surveys may request that you give us contact information such as your name, mailing and/or e-mail address, demographic information such as your age and gender, and personal preference information such as your preferred software and interests. Information submitted at the time of submission will be used by the Business only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of the Site. The Business may also share such information with our business and promotional partners to further those interests. Personally identifiable information is never sold or leased to any third parties. With your permission, we may use your contact information to send you information about our Business and products. You may always opt-out of receiving future mailings as provided below. The Business does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user.
CHILDREN
Our psychological service does see clients who are children aged 13 years and older, with prior written consent from a parental and/or legal guardian. However, we do not knowingly collect Personal Data from anyone under 18 without parental/legal guardian consent. If we become aware that a child under 18 has provided us with Personal Data without parental and/or legal guardian’s consent, we will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us at [email protected].
AS SUCH, IF YOU ARE 13 YEARS OLD OR YOUNGER, THE BUSINESS REQUESTS THAT YOU OR YOUR PARENTAL AND/OR LEGAL GUARDIAN NOT SUBMIT ANY PERSONAL INFORMATION TO THE SITE OR TO THE BUSINESS.
The Business nonetheless encourages parents to go online with their kids. Here are a few tips to help make a child’s online experience safer:
Teach kids never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc.
Know the sites your kids are visiting and which sites are appropriate.
Look for Website privacy policies. Know how your child’s information is treated.
Check out the FTC’s site for more tips on protecting children's privacy online
HOW WE COLLECT YOUR PERSONAL INFORMATION
Gracefully Redefine You (the “Business”) collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
HOW WE USE YOUR INFORMATION
Personally Identifiable Information: We use the information we collect to deliver our services to you, including: communicating with you, providing technical support, notifying you of updates to our service and products, sharing useful content, diagnosing problems, providing you with a personalised website experience.
Gracefully Redefine You may use your personal information collected to provide you with psychological services and treatment.
Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymized forms to improve our services, including: administering our website, producing reports and analytics, advertising our services, identifying user demands and assisting in meeting customer needs generally.
STORAGE AND SECURITY OF YOUR INFORMATION
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorized use or access. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
To enable us to deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your Personal Data is transferred and process outside Australia, it will only be transferred to countries that have adequate privacy protections.
We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.
ACCESS TO YOUR PERSONAL INFORMATION
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at [email protected].
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
MALWARE/SPYWARE/VIRUSES
Neither the Business nor the Site knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.
COOKIES AND PIXELS
A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.
Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on this website or other websites you visit.
Business uses the following cookies on the Site:
Cookie Name Purpose
_kjb_session Kajabi session cookie Tracks your active admin session so you don't need to re-login
kjba Kajabi affiliate token Tracks which affiliate has referred an offer purchase
_abv Admin bar hidden Tracks whether the user wishes their admin previewing bar to be hidden
SHARING YOUR INFORMATION WITH THIRD PARTIES
We do not and will not sell or deal in Personal Data or any customer information.
Your Personal Data details are only disclosed to third party suppliers when it is required by law, for services which you have purchased, for payment processing or to protect our copyright, trademarks and other legal rights. To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy and in accordance with applicable law. Our contracts with third parties prohibit them from using any of your Personal Data for any purpose other than that for which it was shared.
DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include your Personal Date, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of, our customers or third parties.
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services, including to other medical professionals that are looking after your care.
If you become a 1:1 client please refer to our Privacy Policy for Management of Personal Information to read how clients of Graciously You Psychological Services personal information will remain confidential and exceptions to this confidentiality. You can access this here.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
LINKS TO OTHER WEBSITES
This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.
BULLETIN BOARDS AND CHAT AREAS
Bulletin Boards and Chat Areas: Guests of the Site are solely responsible for the content of messages they post on the Business’s forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., user name, e-mail address, phone number) on the bulletin boards or in the chat areas, that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features. Choice/Opt-Out: The Site may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. You always have the option of removing your name from any e-mail list in order to discontinue any such future communications. In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from the Business which you no longer wish to receive. If you are unsuccessful in completing the instructions specified in any such communication, please e-mail us at [email protected], including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.
CHANGE IN PRIVACY POLICY
As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.
CONTACT US
If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, please contact us at [email protected] and we will respond within 2 business days or via regular mail, PO Box 5171 Erina NSW 2250.
Information provided by you via general e-mail inquiries to the Business such as your e-mail address is used only to respond to your inquiries in the ordinary course of business, and is never shared with third parties.
